Empire Soft LLC
What is a CRM system?
If you literally translate the abbreviation CRM (Customer relationship management) from English, then this is the software needed to manage customer relationships. In practice, it is.
In CRM, the company's employees collect information about existing, potential and former customers. The data in the system is stored in a form convenient for analysis and further use.
CRM is most actively used by marketing, sales and customer service teams. As a result of working with information, these specialists can:
- create a holistic view of what your audience needs;
- develop personalized offers;
- improve the user experience;
- increase the number of sales and loyal customers.
CRM is a software that automates many routine business processes, helps to communicate better with customers and frees up employees' time. Thanks to this, they can solve problems that will help the company grow.
BITRIX24 GOLD PARTNER
Empire Soft is the official gold partner of Bitrix24, to make sure of this, click on the button and see the information about us on the official Bitrix24 website.
OFFICIAL PARTNERS OF "AMO CRM"
Empire Soft is an official partner of the Amo CRM company, to make sure of this, click on the button and look at the information about us on the official amoCRM website.
OFFICIAL PARTNER OF "ALTEGIO"
Empire Soft is an official partner of Altegio, we sell licenses and do full implementation for your organization's business processes, as well as provide technical support.
OFFICIAL PARTNER OF "HRBLADE"
Empire Soft is an official partner of HRBLADE, we sell licenses and do full implementation for your organization's business processes, as well as provide technical support.